Writing
Thinking out loud about product, operations, and the systems between them.
Code doesn’t care what you wrote on the whiteboard
Brainstorming needs to be more than “ask Claude to solve my problem.” But when you’re using one of these frontier models, they optimize the response to give you the answer as fast…
Sep 21Every manager has a rubric
Build your updates to answer the questions your team isn’t asking…yet Responses to weekly operating updates are not random. When you analyze the shape of an excellent operating upd…
Aug 31The structure of an excellent operating update
An operating update is more than simply what happened If you asked five high performing people in your company what a great operating update looks like, you’ll almost always get a…
Aug 17Why organizations keep forgetting
Why can’t organizations remember the “why”? Does this sound familiar? Someone in a meeting asks a question that the company already answered. Maybe it’s something simple like “why…
Aug 3The atomic unit of organizational learning
Your updates list activity, not ingredients to drive change What job is an operating update actually supposed to perform? We usually assume the answer is obvious and that the updat…
Jul 27Nobody has defined a good operating update
It’s time to describe the components of a great update You probably attend one or more meetings where a lot of effort goes into telling each other how things are going. The goal is…
Jul 20